How Unaffiliate keeps you protected every step of the way. 1. Platform Protections: Safety Shield Every booking on Unaffiliate is backed by our Safety Shield, which includes: 2. Accessibility & Inclusion 3. Your Role as a Guest 4. Health & Safety at Events 5. Emergency Escalation If an incident occurs: 6. Trust & Transparency 7. Your […]
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Quick answers to common safety and trust concerns. FAQs Pro TipAlways verify booking details inside the app before attending an event or service. Troubleshooting Suggestions
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Unaffiliate takes privacy seriously. Your personal data is protected under our Privacy Policy and not shared without consent. What We Protect Pro TipNever share your phone number, email, or payment details outside the platform. This helps ensure you’re covered by Unaffiliate protections. Troubleshooting Suggestions
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Users can report unsafe behavior, policy violations, or incidents directly through the platform. Reports are reviewed by the Trust & Safety team. How to Report Pro TipThe more details you provide (who, what, when, where), the faster we can resolve your report. Troubleshooting Suggestions
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Hosts and freelancers must maintain safe, compliant environments and services. This includes meeting legal requirements and ensuring guest well-being. Expectations Pro TipPost a simple Emergency Information Sheet (with exits, fire extinguishers, and local emergency contacts) in your space. Troubleshooting Suggestions
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Guests are expected to respect spaces, people, and communities. Following these guidelines keeps experiences safe and enjoyable. Key Rules Pro TipIf you feel unsafe at any point, leave the location and report the incident via your dashboard. Troubleshooting Suggestions
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Unaffiliate safeguards user data with strict security measures. This policy explains how we protect your data, and what happens in the rare case of a breach. How We Protect Your Data Breach Response Process What Could Affect Security Pro Tip Enable two-factor authentication (2FA) in your account settings for added protection. Troubleshooting Suggestions
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Hosts and freelancers choose from preset cancellation policies, or may apply for a custom one. These are displayed on each listing and apply per booking. Preset Options (Exact timeframes defined in the full cancellation policy page.) Custom Policies Some hosts/freelancers may request a Custom Policy. Approved policies are displayed clearly on their listing. Pro Tip Check […]
Guests can search Unaffiliate for both spaces (studios, event halls, creative venues) and freelance services(photographers, makeup artists, designers). Filters help you quickly narrow down to the perfect match. How to Search Pro Tip Use “Instant Book” filters for spaces or services you can reserve immediately. Troubleshooting Suggestions
All guests agree to follow host rules and Unaffiliate’s community policies. Respecting the space, staff, and other guests ensures a safe and positive experience for everyone. Common Rules Hosts May Include Unaffiliate-Wide Policies Pro Tip Always review a listing’s House Rules before booking to avoid surprise restrictions or fees. Troubleshooting Suggestions
Every booking comes with clear expectations to protect both guests and hosts. Tip: Confirm you agree to rules in writing through the platform Messages tab. Related/Troubleshooting:
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