A quick guide to common account and technical issues on Unaffiliate. FAQs Pro TipBookmark this FAQ page and review it before submitting a ticket — it solves most issues in minutes. Troubleshooting Suggestions
by raptureenterprise
Some listings and services require supporting documents, such as permits, licenses, or Certificates of Insurance (COIs). You can securely upload these through your account. Steps to Upload Documents Pro TipKeep copies of your documents updated — expired files may cause listings to be paused. Troubleshooting Suggestions
by raptureenterprise
Keep your availability up to date by syncing your Unaffiliate calendar with external calendars like Google, iCal, or Outlook. This prevents double bookings and ensures accurate scheduling. Steps to Sync Your Calendar Pro TipRefresh your calendar sync weekly to avoid delays in reflecting external changes. Troubleshooting Suggestions
by raptureenterprise
Two-Factor Authentication (2FA) adds an extra layer of protection to your Unaffiliate account by requiring a one-time code in addition to your password. Steps to Enable 2FA Pro TipUse an authenticator app instead of SMS for stronger security against SIM-swap attacks. Troubleshooting Suggestions TagsAccount, Security, 2FA, Login Calendar Sync DescriptionKeep your availability up to date […]
by raptureenterprise
Notifications keep you updated on bookings, cancellations, payments, and messages. You can adjust how you receive alerts: email, SMS, or push notifications. Steps to Manage Notifications Pro TipEnable SMS or push alerts if you’re actively hosting or freelancing to avoid missing urgent booking requests. Troubleshooting Suggestions
by raptureenterprise
Keep your profile up to date so guests, hosts, and freelancers can trust who they’re interacting with. Profile details include your display name, photo, bio, and verification badges. Steps to Update Your Profile Pro TipVerified photos and detailed bios increase booking confidence and improve your chances of appearing higher in searches. Troubleshooting Suggestions
by raptureenterprise
Every booking comes with clear expectations to protect both guests and hosts. Tip: Confirm you agree to rules in writing through the platform Messages tab. Related/Troubleshooting:
by raptureenterprise
Transparency is key. Here’s what you’ll see at checkout: When You’re Charged Refunds & Adjustments Related/Troubleshooting:
Booking on Unaffiliate is designed to be fast and transparent. Here’s the process: Next Steps: Once booked, check your Messages tab for arrival instructions. Related/Troubleshooting:
The dashboard is your central hub for everything on Unaffiliate. Whether you’re a guest, host, or freelancer, your dashboard gives you the tools to manage bookings, listings, and payments. Key Dashboard Sections Pro Tip Bookmark your dashboard login page for quick access—your entire Unaffiliate experience lives there. Troubleshooting Suggestions
by raptureenterprise
Your profile is your storefront. A completed profile increases bookings and builds confidence with the people you’ll interact with. Here’s what to include: Tip for Hosts: Use your profile bio to emphasize your hosting style—professional, creative, family-friendly, etc. Tip for Freelancers: Highlight credentials, years of experience, or specialized skills.
by raptureenterprise
To protect our community, Unaffiliate requires hosts and freelancers to verify their identity. Guests may also be asked to verify before booking certain spaces. Steps for Verification Pro Tip Submit clear, well-lit photos of your ID to avoid delays in verification. Troubleshooting Suggestions
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