After you click “Book Now” and your payment is processed, here’s the journey ahead—so you know exactly when to expect emails, what forms to complete, and how to prepare for your stay or experience. Pro TipSave these emails into a dedicated folder (or star them) so all check-in codes, host messages, and confirmation details are […]
by raptureenterprise
New to Unaffiliate? Use this checklist to set up your account quickly and start booking, hosting, or freelancing with confidence. Checklist Pro TipSave or print this checklist to track your setup step by step. Troubleshooting Suggestions
by raptureenterprise
Unaffiliate’s platform is built to be inclusive. Guests can filter listings by accessibility options and submit special requests to ensure spaces and services meet their needs. How to Use Accessibility Filters Submitting Special Requests Pro TipFor critical needs, message the host or freelancer before booking to ensure accommodations are in place. Troubleshooting Suggestions
by raptureenterprise
A quick guide to common account and technical issues on Unaffiliate. FAQs Pro TipBookmark this FAQ page and review it before submitting a ticket — it solves most issues in minutes. Troubleshooting Suggestions
by raptureenterprise
Some listings and services require supporting documents, such as permits, licenses, or Certificates of Insurance (COIs). You can securely upload these through your account. Steps to Upload Documents Pro TipKeep copies of your documents updated — expired files may cause listings to be paused. Troubleshooting Suggestions
by raptureenterprise
Keep your availability up to date by syncing your Unaffiliate calendar with external calendars like Google, iCal, or Outlook. This prevents double bookings and ensures accurate scheduling. Steps to Sync Your Calendar Pro TipRefresh your calendar sync weekly to avoid delays in reflecting external changes. Troubleshooting Suggestions
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Two-Factor Authentication (2FA) adds an extra layer of protection to your Unaffiliate account by requiring a one-time code in addition to your password. Steps to Enable 2FA Pro TipUse an authenticator app instead of SMS for stronger security against SIM-swap attacks. Troubleshooting Suggestions TagsAccount, Security, 2FA, Login Calendar Sync DescriptionKeep your availability up to date […]
by raptureenterprise
Notifications keep you updated on bookings, cancellations, payments, and messages. You can adjust how you receive alerts: email, SMS, or push notifications. Steps to Manage Notifications Pro TipEnable SMS or push alerts if you’re actively hosting or freelancing to avoid missing urgent booking requests. Troubleshooting Suggestions
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Keep your profile up to date so guests, hosts, and freelancers can trust who they’re interacting with. Profile details include your display name, photo, bio, and verification badges. Steps to Update Your Profile Pro TipVerified photos and detailed bios increase booking confidence and improve your chances of appearing higher in searches. Troubleshooting Suggestions
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Hosts and freelancers choose from preset cancellation policies, or may apply for a custom one. These are displayed on each listing and apply per booking. Preset Options (Exact timeframes defined in the full cancellation policy page.) Custom Policies Some hosts/freelancers may request a Custom Policy. Approved policies are displayed clearly on their listing. Pro Tip Check […]
Getting paid on Unaffiliate is simple and secure. Hosts receive payouts automatically after each successful booking, minus service fees or security deposit holds (if applicable). How Payouts Work Taxes & Reporting Pro Tip Keep a separate bank account for hosting income to simplify bookkeeping and tax preparation. Troubleshooting Suggestions
by raptureenterprise
Problem: I can’t find my reservation. Problem: The host hasn’t sent check-in details. Problem: I was charged incorrectly. Problem: I need to leave early. Related/Troubleshooting:
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