Unaffiliate offers membership tiers (Basic, Premium, Elite, Enterprise). You can upgrade, downgrade, or cancel your subscription anytime from your account. Steps to Manage Subscriptions Pro TipUpgrading to Premium or Elite can shorten payout times and unlock exclusive features. Troubleshooting Suggestions
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Some listings and services require supporting documents, such as permits, licenses, or Certificates of Insurance (COIs). You can securely upload these through your account. Steps to Upload Documents Pro TipKeep copies of your documents updated — expired files may cause listings to be paused. Troubleshooting Suggestions
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Unaffiliate safeguards user data with strict security measures. This policy explains how we protect your data, and what happens in the rare case of a breach. How We Protect Your Data Breach Response Process What Could Affect Security Pro Tip Enable two-factor authentication (2FA) in your account settings for added protection. Troubleshooting Suggestions
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Unaffiliate is committed to equal access and opportunity for all users. This means spaces, services, and platform use must comply with accessibility laws (like the ADA in the U.S.) and anti-discrimination protections (like EEOC standards). Accessibility for Guests Non-Discrimination Rules What Could Affect Compliance Pro Tip Treat accessibility as an opportunity to broaden your audience—accessible spaces often see […]
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Certain bookings or listings may require guests or providers to upload documents for security, compliance, or insurance purposes. Common Document Requirements What Could Affect Document Approval Pro Tip Prepare documents in advance—PDF or image files under 10MB upload fastest. Troubleshooting Suggestions
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Unaffiliate offers tiered memberships for hosts and freelancers. Each tier unlocks new tools, visibility, and benefits to match your level of engagement. Guests may also have optional subscriptions in the future for added perks. Host Membership Tiers Freelancer Memberships Guest Subscriptions Pro Tip Review your current tier in your dashboard under Memberships—upgrade options are available anytime. […]
House rules protect your space and set clear expectations for guests. A well-written rule set reduces disputes and ensures a positive hosting experience. Examples of Common House Rules Pro Tip Keep rules short, clear, and enforceable. Guests are more likely to respect simple, direct guidelines than long, complicated ones. Troubleshooting Suggestions
Unaffiliate provides pre-selected cancellation policies to help hosts manage bookings fairly. Guests can see your chosen policy before booking, which builds trust and sets clear expectations. Available Policies Requesting a Custom Policy If your hosting needs are unique, you can request a custom cancellation policy. Our team reviews each request to ensure fairness and compliance. […]
Plans change, and Unaffiliate makes it easy to adjust or cancel a booking. Just remember: each host chooses a cancellation policy, so your refund amount will depend on their settings. How to Modify a Booking How to Cancel a Booking Pro Tip Look for listings with flexible cancellation if you know your plans may change. […]
Every booking comes with clear expectations to protect both guests and hosts. Tip: Confirm you agree to rules in writing through the platform Messages tab. Related/Troubleshooting:
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