Managing Your Listings

Check-In & Check-Out

Smooth arrivals and departures make the difference between a good stay and a great one. This guide walks you through everything you need to know—from gaining entry to leaving the space exactly as you found it. Pro TipTake a quick photo of the space upon arrival (especially anything pre-existing wear or tear) so you’re covered […]

Managing Requests

Your “Requests” tab is where all guest inquiries land—even before they submit a full booking. This includes questions about availability, custom date asks, or service add-ons. Responding promptly helps convert curious browsers into confirmed guests. Pro TipEnable push notifications on your phone (via the Unaffiliate mobile app) so you never miss a one-sentence pre-booking question. […]

Connecting External Calendars

Hosts and freelancers can connect their Unaffiliate calendar to external systems like Google, iCal, or Outlook. This prevents double-bookings and ensures availability is always up to date. Steps to Connect Pro TipEnable two-way sync if you want updates from Unaffiliate to also show in your external calendar. Troubleshooting Suggestions

Cancellation Policies (Full Reference)

Cancellation policies are chosen by hosts and freelancers when creating listings. Guests see these before booking, and they form the binding terms of cancellations and refunds. Standard Policies What Could Affect Cancellations Pro Tip Always align your cancellation policy with your risk tolerance: stricter policies mean fewer cancellations, but they may also reduce bookings. Troubleshooting […]

How Listing Spaces Are Structured

Unaffiliate listings are designed for commercial and creative use spaces, not residential rentals. That’s why our structure is different from most platforms. Instead of bedrooms and beds, we focus on areas, capacity, and add-ons that reflect how real work and events take place. This article provides a big-picture overview of how listings are organized. It will help you understand the […]

Membership & Subscriptions

Unaffiliate offers tiered memberships for hosts and freelancers. Each tier unlocks new tools, visibility, and benefits to match your level of engagement. Guests may also have optional subscriptions in the future for added perks. Host Membership Tiers Freelancer Memberships Guest Subscriptions Pro Tip Review your current tier in your dashboard under Memberships—upgrade options are available anytime. […]

Eligibility Criteria for Superhosts

To qualify as a Superhost, you must meet specific standards designed to recognize consistency, professionalism, and guest satisfaction. Current Eligibility Standards Superhost is a recognition tier awarded to hosts who consistently deliver high-quality experiences. It signals reliability to guests and gives your listing an edge in searches. How to Qualify What Could Affect Your Status […]

Writing House Rules

House rules protect your space and set clear expectations for guests. A well-written rule set reduces disputes and ensures a positive hosting experience. Examples of Common House Rules Pro Tip Keep rules short, clear, and enforceable. Guests are more likely to respect simple, direct guidelines than long, complicated ones. Troubleshooting Suggestions

How to Manage Your Calendar

Your calendar is the heartbeat of hosting. Keeping it updated ensures guests can see when your space is available, prevents double-bookings, and helps your listing rank higher in searches. Managing Availability What Could Affect Availability Pro Tip Update your calendar at least once a week. Actively managed calendars appear higher in guest search results and reduce […]

Weekend & Holiday Pricing Options

Unaffiliate lets hosts set special pricing for weekends and holidays. This flexibility helps maximize earnings during peak demand while keeping weekday rates competitive. Steps to Add Special Pricing What Could Affect Pricing Pro Tip Troubleshooting Suggestions

How to Modify or Cancel a Booking

Plans change, and Unaffiliate makes it easy to adjust or cancel a booking. Just remember: each host chooses a cancellation policy, so your refund amount will depend on their settings. How to Modify a Booking How to Cancel a Booking Pro Tip Look for listings with flexible cancellation if you know your plans may change. […]


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