Help Center

Check-In & Check-Out

Smooth arrivals and departures make the difference between a good stay and a great one. This guide walks you through everything you need to know—from gaining entry to leaving the space exactly as you found it. Pro TipTake a quick photo of the space upon arrival (especially anything pre-existing wear or tear) so you’re covered […]

What To Expect Next

After you click “Book Now” and your payment is processed, here’s the journey ahead—so you know exactly when to expect emails, what forms to complete, and how to prepare for your stay or experience. Pro TipSave these emails into a dedicated folder (or star them) so all check-in codes, host messages, and confirmation details are […]

Managing Requests

Your “Requests” tab is where all guest inquiries land—even before they submit a full booking. This includes questions about availability, custom date asks, or service add-ons. Responding promptly helps convert curious browsers into confirmed guests. Pro TipEnable push notifications on your phone (via the Unaffiliate mobile app) so you never miss a one-sentence pre-booking question. […]

How to Manage Reservations

Managing your reservations effectively is key to maintaining high guest satisfaction, preventing double-bookings, and keeping your calendar accurate. This article walks you through the full reservation lifecycle—from receiving a request to marking a stay complete—using the Unaffiliate Host Dashboard. 1. Accessing Your Reservation Inbox 2. Reviewing a New Request 3. Approving or Declining 4. Handling […]

Venue Rental Agreement

Every space booking on Unaffiliate requires a signed Venue Rental Agreement. This protects both guests and hosts by clearly stating the rules, rights, and responsibilities for using a space. Pro Tip:Be sure to read each section carefully. Signing means you agree to all terms, including payment, damages, and cancellation. How to Complete: Troubleshooting Suggestions: Still […]

Connecting External Calendars

Hosts and freelancers can connect their Unaffiliate calendar to external systems like Google, iCal, or Outlook. This prevents double-bookings and ensures availability is always up to date. Steps to Connect Pro TipEnable two-way sync if you want updates from Unaffiliate to also show in your external calendar. Troubleshooting Suggestions

Verification & Background Checks

Verification builds trust across the Unaffiliate community. All users must complete ID verification, and additional checks may apply to hosts and freelancers. Requirements by Role Pro TipComplete verification early — verified profiles rank higher in search and build guest trust. Troubleshooting Suggestions

Quick-Start Checklist

New to Unaffiliate? Use this checklist to set up your account quickly and start booking, hosting, or freelancing with confidence. Checklist Pro TipSave or print this checklist to track your setup step by step. Troubleshooting Suggestions

Creating a Service Listing

Freelancers can showcase their skills and availability by creating a dedicated service listing. Think of it as your storefront on Unaffiliate. Steps to Create a Listing Pro TipUse keywords in your title (e.g., “Event Photographer” instead of just “Photographer”) to improve search visibility. Troubleshooting Suggestions

Setting Service Pricing

Pricing your service correctly helps you attract clients while ensuring fair compensation. Unaffiliate allows you to set base rates, hourly or daily charges, and optional add-ons. How to Set Pricing Pro TipResearch similar listings in your category to stay competitive, then adjust based on demand or expertise. Troubleshooting Suggestions


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