Accessibility & Non-Discrimination

Unaffiliate is committed to equal access and opportunity for all users. This means spaces, services, and platform use must comply with accessibility laws (like the ADA in the U.S.) and anti-discrimination protections (like EEOC standards).

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Accessibility for Guests

• Hosts must accurately describe accessibility features (e.g., wheelchair ramps, elevators, restrooms).
• Guests can filter for accessible spaces when booking.
• Failure to disclose barriers may lead to disputes and refunds.

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Non-Discrimination Rules

• No user may be denied service based on race, color, religion, gender, sexual orientation, disability, age, or national origin.
• Hosts and freelancers must apply rules and pricing equally to all guests.
• Elite services requiring NDAs or background checks must still comply with anti-discrimination laws.

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What Could Affect Compliance

• Misrepresenting accessibility may result in listing suspension.
• Documented discriminatory conduct will result in account termination.
• Local accessibility laws may impose additional requirements beyond Unaffiliate’s baseline.

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Pro Tip

Treat accessibility as an opportunity to broaden your audience—accessible spaces often see higher booking rates.

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Troubleshooting Suggestions

• If accessibility details don’t show on your listing, update via Dashboard → Edit Listing → Facilities.
• If you experience or witness discrimination, file a report at /help-center/report-conduct for immediate review.

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